Returns and Refunds Policy

Returns

Do you want to return an unwanted item?

Returns are free in France*! Contact us by email here to return or exchange any item in your order within 14 days from the delivery date. We will send you instructions for returning the items and a slip/stamp.

Items must be unworn, in the same original condition and in their original packaging.

*If you are not in France, return costs are not refunded.

Do you want to exchange an item with the wrong size?

Our goal is to guarantee you complete satisfaction with your new jewelry. Contact us by email here to exchange any item in your order within 14 days from the delivery date. Exchanges are free in France, you will not have to pay anything.

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Refund

Upon receipt of your package, we undertake to reimburse you within 7 days by credit to the payment method chosen during checkout.

And once the deadlines have passed?

We do not accept returns of unwanted items after the corresponding return period above. If you attempt to make a return, we may have to resend it to your default shipping address and ask you to cover the shipping costs.

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Responsibility

Returned items are your responsibility until they reach us, so please make sure they are packaged properly so they are not damaged in transit.