Returns are free in mainland France! Contact us by email here to return or exchange any item in your order within 14 days of the delivery date. We will send you instructions for returning the items to us and a waybill/stamp.
Items must be unworn, in the same original condition and in their original packaging.
If you are not in France, the return costs are not reimbursed.
Do you want to exchange an item with the wrong size?
Our goal is to guarantee you complete satisfaction with your new piece of jewelry. Contact us by email here to exchange any item in your order within 14 days of the delivery date. Exchanges are free in France, you will not have to pay anything.
Upon receipt of your package, we undertake to reimburse you within 7 days by credit to the payment method chosen during payment.
And once the deadlines have passed?
We do not accept returns of unwanted items after the corresponding returns period above. If you attempt to make a return, we may have to resend it to your default shipping address and ask you to bear the shipping costs.
Returned items are your responsibility until they reach us, so please ensure they are packaged correctly so that they are not damaged in transit.